Terms and Conditions
Welcome to 21Bit Terms and Conditions. These rules govern your use of our casino services and the relationship between you and us. The page sets out account obligations, eligibility, acceptable use, bonus and promotion rules, deposit and withdrawal procedures, how disputes are handled and how we update these terms. Read the sections carefully before creating an account or making a deposit. By accessing our site and placing wagers you accept the terms that follow and agree to comply with any requirements set out in this document.
Account Responsibilities
Account holders must provide accurate personal information and keep login details secure. Registration details must match identity documents provided for verification. Multiple accounts by the same user are not permitted under standard account rules. KYC requests may be made before any withdrawal is processed. Suspicious activity, fraud or breach of terms may result in account suspension or closure and forfeiture of any pending bonuses.
Registration and Verification
Complete registration with a valid email and any requested phone verification. Verification documents should be current and legible. Accounts that fail verification may have deposits restricted and withdrawals held until verification is complete.
Eligibility Requirements
Users must be of legal gambling age in their jurisdiction and able to form binding contracts. Access depends on local rules and account eligibility. Restricted jurisdictions are listed in our full Terms and Conditions. Eligibility checks may be applied at registration, deposit or withdrawal.
Acceptable Use of the Service
Use the service for lawful wagering and gaming purposes only. Prohibited actions include account sharing, collusion, bonus abuse, use of bots or automated tools, money-laundering activity and attempts to manipulate game outcomes. Abusive or threatening behaviour toward staff or other users is not allowed. We reserve the right to block or close accounts that breach acceptable use rules.
Bonus and Promotion Rules
Bonuses and promotions are subject to specific terms. General principles: bonuses must be claimed as specified, wagering requirements apply, and time limits are enforced. Typical wagering on promotions is x45. Maximum bet caps apply during wagering (for example NZ$7.5 equivalent). Skrill and Neteller deposits may be excluded from welcome offers. Free spins and mission rewards may carry their own wagering and withdrawal caps. Bonus abuse will void bonuses and winnings.
Deposits and Withdrawals
Deposits are accepted via multiple methods including cryptocurrency, POLi, bank transfer and selected e-wallets. Processing times and limits depend on the method selected. Some crypto deposits are processed instantly. Withdrawals require a verified account and may be subject to limits and checks. Withdrawal processing times vary by method and additional checks may apply for large transactions. Fees may apply according to the payment provider.
Dispute Handling
Contact live chat or support email to raise disputes. We will review claims in line with these Terms and provide a response. Decisions are made based on account records and applicable terms. If a dispute cannot be resolved with our support team, the options available will be described in the Terms and Conditions.
Updates to the Terms
We may amend these Terms from time to time. Changes will be posted on the site and may be communicated via the account area. Continued use of the service after updates constitutes acceptance of the revised terms. It is each user’s responsibility to review the Terms periodically.